Steps to fix this issue:
Solution 1
Upgrade your Google Chrome browser to version 28.0.1500.72 or above. Alternatively, Use Internet Explorer, Firefox, Safari, or Opera browsers.
Solution 2
Disable the default Flash Player (Type: PPAPI) plug-in in Chrome 23:
- 1. Type chrome://plugins in the browser tab.
- 2. Click + to expand Details in the upper-right area of the screen.
- 3. Locate the Shockwave Flash plugin in the list.
- 4. First, ensure that Shockwave Flash plugin of Type: NPAPI, is in the list and it is enabled. *
- 5. Now try to locate the Shockwave Flash plugin of the Type: PPAPI (out-of-process)..
- 6. Click Disable for the PPAPI Flash plugin.
- 7. Now go to Virtual Classroom window and click the option: I have updated the settings.
* If you do not have Shockwave Flash plugin, go to Adobe website and install Adobe Flash Player.
Figure 1
To get help, write to: support@wiziq.com